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[Scheduled] Hosting | Atlanta (ATL2) maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 2024 - 08:00 UTC
Scheduled - Start: 16/04/24, 08:00 UTC
End: 16/04/24, 10:00 UTC
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During this time period, our Engineering team will be performing maintenance that may cause short-term service unavailability for up to 30 min.

We apologize for any inconvenience it may cause.
Apr 16, 2024 08:00-10:00 UTC

About This Site

Welcome to Gcore!

We are committed to providing you with the best possible experience with our services. That's why we have created a Status Page to keep you informed about any maintenance or issues that may affect our network. You can find real-time updates on the status of our data centres and important systems on this page.

If you are experiencing any issues with our services, please don't hesitate to reach out to us at support@gcore.com. We are here to help! Stay informed and stay connected with Gcore.

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Networking - Load Balancing Operational
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Customer Reports & Billing Operational
File Shares as a Service Operational
Function as a Service Operational
Containers Operational
Managed Kubernetes Operational
Cloud | Mumbai-1 Operational
Compute - Instances Operational
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Block Storage - Block Volume Operational
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Networking - Private Network Operational
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Networking - Floating IPs Operational
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Customer Reports & Billing Operational
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Block Storage - Block Volume Operational
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Networking - Public Network Operational
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Networking - Floating IPs Operational
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Networking - Load Balancing Operational
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Networking - Floating IPs Operational
Networking - Firewall Operational
Networking - Load Balancing Operational
Networking - BGP Operational
Security - Key Management Operational
Customer Reports & Billing Operational
File Shares as a Service Operational
Function as a Service Operational
Database for PostgreSQL Operational
Containers Operational
Managed Kubernetes Operational
Cloud | Newport-1 Operational
Compute - Instances Operational
Compute - Boot Volumes Operational
Compute - Custom Images Operational
Compute - Tags Operational
Marketplace Operational
Block Storage - Block Volume Operational
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Networking - Public Network Operational
Networking - Private Network Operational
Networking - Router Management Operational
Networking - Floating IPs Operational
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AI Platform Operational
Security - Key Management Operational
Customer Reports & Billing Operational
File Shares as a Service Operational
Cloud | Baku-1 Operational
Compute - Instances Operational
Compute - Boot Volumes Operational
Compute - Custom Images Operational
Compute - Tags Operational
Marketplace Operational
Block Storage - Block Volume Operational
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Networking - Public Network Operational
Networking - Private Network Operational
Networking - Router Management Operational
Networking - Floating IPs Operational
Networking - Firewall Operational
Networking - Load Balancing Operational
Networking - BGP Operational
Security - Key Management Operational
Customer Reports & Billing Operational
File Shares as a Service Operational
Cloud | Tashkent-1 Operational
Compute - Instances Operational
Compute - Boot Volumes Operational
Compute - Custom Images Operational
Compute - Tags Operational
Marketplace Operational
Block Storage - Block Volume Operational
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Networking - Public Network Operational
Networking - Private Network Operational
Networking - Router Management Operational
Networking - Floating IPs Operational
Networking - Firewall Operational
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Customer Reports & Billing Operational
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Baremetal Operational
Cloud | Systems Operational
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AI ? Operational
Web application DDoS protection Operational
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API Operational
Real Time Reporting Operational
Control Panel Operational
Server DDoS protection Operational
Amsterdam (NKF) Operational
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Frankfurt (FR5) Operational
Hong Kong (HK2) Operational
Istanbul (TII) Operational
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SFTP Amsterdam Operational
SFTP Miami Operational
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Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
[Scheduled] Hosting | Melbourne (MDC) maintenance Apr 22, 2024 17:00-20:00 UTC
Update - Start: 22/04/24, hh:mm UTC
End: 22/04/24, hh:mm UTC
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During this time period, our Engineering team will be performing maintenance that may cause short-term service unavailability for up to 30 min.

We apologize for any inconvenience it may cause.
Apr 10, 2024 - 09:17 UTC
Scheduled - Start: dd/month/yy, hh:mm UTC
End: dd/month/yy, hh:mm UTC
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During this time period, our Engineering team will be performing maintenance that may cause short-term service unavailability for up to 30 min.

We apologize for any inconvenience it may cause.
Apr 10, 2024 - 09:16 UTC
[Scheduled] Hosting | Amsterdam (AM3, DRA4), Luxembourg (ED), London (LD3) maintenance Apr 26, 2024 01:00-03:00 UTC
Update - Start: 26/04/24, 01:00 UTC
End: 26/04/24, 03:00 UTC
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During this time period, our upstream provider will be performing maintenance. As a result, network degradation and an increase in RTT of up to 30min may occur during maintenance.

We apologize for any inconvenience it may cause.
Apr 12, 2024 - 16:41 UTC
Scheduled - Start: 26/04/24, 01:00 UTC
End: 26/04/24, 03:00 UTC
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During this time period, our upstream provider will be performing maintenance. As a result, short-term service unavailability of our service is expected during this maintenance.

We apologize for any inconvenience it may cause.
Apr 12, 2024 - 13:50 UTC
[Scheduled] Cloud | London-1, Amsterdam-1, Amsterdam-2, Luxembourg-1, Luxembourg-2 | Networking - Public Network maintenance Apr 26, 2024 03:00-05:00 UTC
Start: 26-04-2024 03:00 UTC
End: 26-04-2024 05:00 UTC
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During this time period, our upstream provider will be performing maintenance. As a result, short-term service unavailability of our service is expected during this maintenance (around 10% from all public traffic).

We apologize for any inconvenience it may cause.
Posted on Apr 12, 2024 - 09:01 UTC
[Scheduled] Hosting | Hong Kong (GNC) maintenance Apr 29, 2024 20:00 - Apr 30, 2024 00:00 UTC
Start: 29/04/24, 20:00 UTC
End: 30/04/24, 00:00 UTC
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During this time period, our Engineering team will be performing maintenance. Although the redundancy will be lost, no service unavailability is expected.

We apologize for any inconvenience this may cause.
Posted on Apr 15, 2024 - 14:17 UTC
[Scheduled] Hosting | Santiago de Querétaro (SQR) maintenance May 2, 2024 08:00 - May 3, 2024 05:00 UTC
Start: 02/05/2024, 08:00 UTC
End: 03/05/2024, 05:00 UTC
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During this time period, our Engineering team will be performing maintenance. Short-term packet loss may be expected during it. We apologize for any inconvenience it may cause.
Posted on Apr 11, 2024 - 08:50 UTC
Past Incidents
Apr 16, 2024
Server DDoS protection | Amsterdam (NKF) incident details
Resolved - We would like to inform you that between 06:46 and 07:00 UTC, our engineers observed the service degradation. However, our team took quick action to resolve the issue, and we are pleased to confirm that the service is now operating normally. We apologize for any inconvenience this may have caused you and appreciate your patience and understanding during this time.

If you are still experiencing any issues, please do not hesitate to contact our support team by opening a ticket. Our team will be happy to assist you in any way possible. Thank you for your cooperation.
Apr 16, 06:46 UTC
Apr 15, 2024
Hosting | Hong Kong (GNC) incident details
Resolved - We would like to inform you that between 20:30 and 22:30 UTC, our engineers observed the service degradation. However, our team took quick action to resolve the issue, and we are pleased to confirm that the service is now operating normally. We apologize for any inconvenience this may have caused you and appreciate your patience and understanding during this time.

If you are still experiencing any issues, please do not hesitate to contact our support team by opening a ticket. Our team will be happy to assist you in any way possible. Thank you for your cooperation.
Apr 15, 20:30 UTC
[Scheduled] Hosting | Minneapolis (MIN4) maintenance
Completed - The scheduled maintenance has been completed.
Apr 15, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 09:00 UTC
Scheduled - Start: 15/04/24, 09:00 UTC
End: 15/04/24, 11:00 UTC
---
During this time period, our Engineering team will be performing maintenance that may cause short-term service unavailability for up to 30 min.

We apologize for any inconvenience it may cause.
Apr 1, 09:53 UTC
[Scheduled] Cloud | Darmstadt-1 | Managed Kubernetes maintenance
Completed - The scheduled maintenance has been completed.
Apr 15, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 07:00 UTC
Scheduled - Start: 15/04/24, 07:00 UTC
End: 15/04/24, 11:00 UTC
---
During this time period, our Engineering team will be performing maintenance. Short-term packet loss may be expected during it. We apologize for any inconvenience it may cause.
Apr 11, 09:55 UTC
Apr 14, 2024
[Scheduled] Hosting | Billing System maintenance
Completed - The scheduled maintenance has been completed.
Apr 14, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 07:00 UTC
Scheduled - Start: 14/Apr/2024, 07:00 UTC
End: 14/Apr/2024, 12:00 UTC
---
During this time period, our Engineering team will be performing maintenance that may cause service unavailability for up to 60 min.

We apologize for any inconvenience it may cause.
Apr 5, 16:26 UTC
Apr 13, 2024
Storage | S3 Chicago incident details
Resolved - We'd like to inform you that the issue has been resolved, and we are closely monitoring the performance to ensure there are no further disruptions. We will provide a Root Cause Analysis (RCA) report in the coming days to help you understand what caused the incident and the steps we have taken to prevent it from happening again in the future.

We apologize for any inconvenience this may have caused you, and want to thank you for your patience and understanding throughout this process.
Apr 13, 17:36 UTC
Monitoring - We are pleased to inform you that our Engineering team has implemented a fix to resolve the issue. However, we are still closely monitoring the situation to ensure stable performance.

We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.
Apr 13, 09:18 UTC
Investigating - We are currently experiencing a partial outage in our service's performance, which may result in partial unavailability for users. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time.

We will provide you with an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.
Apr 13, 05:14 UTC
Storage | S3 Chicago incident details
Resolved - We are happy to inform you that the incident has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly.

We appreciate your patience and understanding throughout this incident, and thank you for your cooperation.
Apr 13, 09:14 UTC
Monitoring - We are pleased to inform you that our Engineering team has implemented a fix to resolve the issue. However, we are still closely monitoring the situation to ensure stable performance.

We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.
Apr 13, 06:27 UTC
Investigating - We are currently experiencing a partial outage in our service's performance, which may result in partial unavailability for users. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time.

We will provide you with an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.
Apr 13, 05:13 UTC
Apr 12, 2024
Cloud | Luxembourg-2 | Compute - Instances incident details
Resolved - We are happy to inform you that the incident has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly.

We appreciate your patience and understanding throughout this incident, and thank you for your cooperation.
Apr 12, 17:12 UTC
Monitoring - We are pleased to inform you that our Engineering team has implemented a fix to resolve the issue. However, we are still closely monitoring the situation to ensure stable performance.

We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.
Apr 12, 13:30 UTC
Identified - We want to assure you that our Engineering team is aware of the issue you are experiencing and is actively working to resolve it. We apologize for any inconvenience this may have caused you and appreciate your patience while we work on the fix.
Apr 12, 11:40 UTC
Investigating - We are currently experiencing a partial outage in management plane , which may result in partial unavailability virtual instances management for users. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time.

We will provide you with an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.
Apr 12, 11:28 UTC
Apr 11, 2024
[Scheduled] Cloud | Amsterdam-1 | Managed Kubernetes maintenance
Completed - The scheduled maintenance has been completed.
Apr 11, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 07:00 UTC
Scheduled - Start: 04/11/2024, 07:00 UTC
End: 04/11/2024, 11:00 UTC
---
During this time period, our Engineering team will be performing maintenance. Short-term packet loss may be expected during it. We apologize for any inconvenience it may cause.
Apr 10, 15:02 UTC
Apr 10, 2024
Cloud | Hong Kong-1 | Compute - Basic Instances incident details
Resolved - We are happy to inform you that the incident has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly.

We appreciate your patience and understanding throughout this incident, and thank you for your cooperation.
Apr 10, 15:32 UTC
Identified - We want to assure you that our Engineering team is aware of the issue you are experiencing and is actively working to resolve it. We apologize for any inconvenience this may have caused you and appreciate your patience while we work on the fix.
Apr 10, 09:40 UTC
Investigating - We are currently experiencing a partial outage in our basic virtual instances service, which may result in partial unavailability for users. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time.

We will provide you with an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.
Apr 10, 09:30 UTC
[Scheduled] Cloud | Chicago-1 | Containers, Managed Kubernetes maintenance
Completed - The scheduled maintenance has been completed.
Apr 10, 14:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 10:30 UTC
Scheduled - Start: 10/04/24, 10:30 UTC
End: 10/04/24, 14:30 UTC
---
During this time period, our Engineering team will be performing maintenance. Short-term packet loss may be expected during it. We apologize for any inconvenience it may cause.
Apr 10, 10:10 UTC
[Scheduled] CDN | Helsinki, Finland maintenance, traffic rerouting
Completed - The scheduled maintenance has been completed.
Apr 10, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 19:00 UTC
Scheduled - Start: 09/Apr/24, 19:00 UTC
End: 10/Apr/24, 06:00 UTC
---
During this time period, our Engineering team will be performing maintenance. As a result, traffic will be temporarily rerouted to ensure stable service.

We apologize for any inconvenience this may cause and appreciate your understanding.
Apr 4, 19:00 UTC
Apr 9, 2024
Streaming Platform | VOD incident details
Resolved - We are happy to inform you that the incident has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly.

There was a problem accessing one of the data stores. The problem arose due to poor connectivity between data centers. The files could not be downloaded for a long time and the connection was lost.

We appreciate your patience and understanding throughout this incident, and thank you for your cooperation.
Apr 9, 07:29 UTC
Update - We are pleased to inform you that our Engineering team has implemented a fix to resolve the issue. However, we are still closely monitoring the situation to ensure stable performance.

We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.
Apr 2, 12:55 UTC
Monitoring - We are pleased to inform you that our Engineering team has implemented a fix to resolve the issue. However, we are still closely monitoring the situation to ensure stable performance.

There was a problem with the proxy when balancing the load of video files distribution. The files were successfully added to the storage, but could not be read from there correctly. So the problem has been fixed.

We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.
Apr 2, 11:07 UTC
Investigating - We are currently experiencing a partial outage in our service's performance, which may result in partial unavailability for users.

Problem with internal storage in the US region for recording. The problem may show up as an "error" code after transcoding.

We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time.

We will provide you with an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.
Apr 2, 08:44 UTC
Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024
Cloud | Luxembourg-1 | Managed Logging incident details
Resolved - We are happy to inform you that the incident has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly.

We appreciate your patience and understanding throughout this incident, and thank you for your cooperation.
Apr 5, 08:30 UTC
Monitoring - We are pleased to inform you that our Engineering team has implemented a fix to resolve the issue. However, we are still closely monitoring the situation to ensure stable performance.

We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.
Apr 5, 06:56 UTC
Investigating - We are currently experiencing a partial outage in our service's performance, which may result in partial unavailability for users. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time.

We will provide you with an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.
Apr 5, 06:28 UTC
Apr 4, 2024
Cloud | Frankfurt am Main-1 | Block Storage - Block Volume incident details
Resolved - We are happy to inform you that the incident has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly.

We appreciate your patience and understanding throughout this incident, and thank you for your cooperation.
Apr 4, 19:44 UTC
Monitoring - We are pleased to inform you that our Engineering team has implemented a fix to resolve the issue. However, we are still closely monitoring the situation to ensure stable performance.

We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.
Apr 4, 19:27 UTC
Investigating - We are currently experiencing a partial outage in our service's performance, which may result in partial unavailability for users. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time.

We will provide you with an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.
Apr 4, 18:37 UTC
Apr 3, 2024
[Scheduled] Cloud | Newport-1 | Networking - Public Network maintenance
Completed - The scheduled maintenance has been completed.
Apr 3, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 04:00 UTC
Scheduled - Start: 03/Apr/2024 04:00 AM UTC
End: 03/Apr/2024 06:00 AM UTC
---
During this time period, our Engineering team will be performing maintenance. Short-term packet loss may be expected during it. We apologize for any inconvenience it may cause.
Mar 25, 16:07 UTC
Apr 2, 2024
[Scheduled] Cloud | Newport-1 | Networking - Public Network maintenance
Completed - The scheduled maintenance has been completed.
Apr 2, 07:00 UTC
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 03:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 03:11 UTC
Scheduled - START TIME AND DATE: 2024-04-02 03:00 AM UTC
END TIME AND DATE: 2024-04-02 07:00 AM UTC
---
During this time period, our Engineering team will be performing maintenance. Short-term packet loss may be expected during it. We apologize for any inconvenience it may cause.
Mar 19, 16:44 UTC
Gcore Systems | Customer Portal, CDN, Cloud, Storage, DNS and Hosting incident
Resolved - This incident has been resolved.
Apr 2, 06:42 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 30, 12:37 UTC
Update - We would like to inform you that Hosting servers in the Luxembourg location are now operational.
Mar 28, 19:12 UTC
Update - We've partially restored VPS service in ED in Hosting, working on the full restoration.
Mar 28, 18:30 UTC
Update - We'd like to inform you that Cloud API has been restored. We're working on the rest services.
Mar 28, 18:27 UTC
Update - We are continuing to work on a fix for this issue.
Mar 28, 18:25 UTC
Update - Cloud API and UI are available
Mar 28, 18:23 UTC
Update - Hosting - Luxembourg (ED)

We are currently experiencing a partial outage affecting our Virtual Private Servers (VPS) in the Luxembourg (ED) data center. Our team is actively investigating the issue to restore full service as quickly as possible.

Virtual Dedicated Servers (VDS) are fully functional.
Mar 28, 18:07 UTC
Update - We are continuing to work on a fix for this issue.
Mar 28, 17:25 UTC
Update - S3 is operational
Mar 28, 16:56 UTC
Update - Luxembourg-2 cloud is recovering.
Mar 28, 16:35 UTC
Update - Luxembourg CDN traffic is rerouted to nearby locations.
Mar 28, 15:56 UTC
Update - Baremetal are now up and running.
Mar 28, 15:48 UTC
Update - Hosting (ED) has been fixed, now it's up and running.
Mar 28, 15:46 UTC
Update - DNS API has been fixed.
Mar 28, 15:37 UTC
Update - We are continuing to work on a fix for this issue.
Mar 28, 15:30 UTC
Update - Web Protection API has been fixed.
Mar 28, 15:29 UTC
Update - We'd like to inform you that Authorisation, Customer Portal, API, Admin Portal are now in Operation status. We will inform you once we have more updates.
Mar 28, 15:26 UTC
Update - We are continuing to work on a fix for this issue.
Mar 28, 15:24 UTC
Update - We are continuing to work on a fix for this issue.
Mar 28, 15:23 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 28, 15:18 UTC
Investigating - We are currently experiencing a degradation in performance, which may result in service unavailability. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time.

We will provide you with an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.
Mar 28, 14:46 UTC
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